Ted Haeger
Articles
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Keep Wi-Fi enabled on an AVA remote (remove Airplane Mode)
What good is a remote without a Wi-Fi connection? Android’s “Airplane Mode” button is a system default that sometimes makes it a bit too easy for some customers to disable Wi-Fi on an AVA remote by...
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Finding a Lost Remote
Outcome A missing AVA remote can be located by playing a sound, or by using geo-positioning. Quick Steps Open the Find My Device website or Android app. Log in using the same Google account as the...
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Best Practices: Using Google Accounts with AVA Devices
Overview AVA remotes and streamers use services from Google for some of their capabilities. These services require a Google account. Your clients’ existing Google accounts will have access to t...
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AVA Home Remote Spec Sheet
Download the AVA Home Remote spec sheet here.
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AVA Speaker P1 Spec Sheet
The Spec Sheet for the AVA Speaker P1 can be downloaded here:
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AVA Speaker B1 Spec Sheet
The Spec Sheet for the AVA Speaker B1 (Bass Module) can be downloaded here:
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AVA Speaker A1 Spec Sheet
The Spec Sheet for the AVA Speaker A1 can be downloaded here:
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Using Kiosk Key on AVA Remote results in "Can't set up device" Error
Symptom When you try to use an AVA Kiosk Key on an AVA Remote that has recently been Factory Reset, the remote shows a dialog stating: Can't set up device Your device has reset protection tur...
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Power Adapters, Battery Life, and AVA Remotes
Overview Because the USB standards enable you to use a wide selection of power adapters, it promotes the misconception that power adapters are highly interchangeable. This article provides guidance...
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Sonos app shows on-screen advertisements
Symptom When running the Sonos app on AVA Remote, the app presents on-screen ads on AVA Remotes and other Android devices. Quick Steps Sonos Suport hosts this article (live as of May 1, 2023): Di...